13.7C
Delhi
Saturday, January 23, 2021

Tejas will pay compensation to every passengers for two hour delay

- Advertisement -

Tejas will pay compensation to every passengers for two hour delay Lucknow, Oct 20 (IANS) Passengers who travelled on the newly launched Tejas Express on Saturday will be paid a compensation of Rs 250 each as the train was delayed for about two hours in both the directions.

There were about 451 passengers, who boarded the train from Lucknow, and another about 500 who took the train from New Delhi.

Chief Regional Manager (CRM), IRCTC, Lucknow, Ashwini Srivastava, said, “We have sent a link to all the passengers on their mobile phone clicking on which they can claim compensation. Those who do so will get the paid.”

Launched from Lucknow on October 4, Tejas is the first corporatised train of Indian Railways, operated by Indian Railway Catering and Tourism Corporation (IRCTC).

READ ALSO:  Govt issues guidelines for floating jetties along coastline

This will be the first time that passengers will be compensated for the delayed journey. The compensation is given when the train reaches its destination behind schedule. If the train could make up the loss of time despite departing behind schedule from the originating station passengers will not be compensated.

In the first such instance on Saturday, Tejas started from Lucknow at around 8.55 a.m instead of its scheduled departure at 6.10 a.m and reached New Delhi at around 3.40 p.m instead of 12.25 p.m. It departed from New Delhi at around 5.30 p.m instead of 3.35 p.m.

READ ALSO:  Railways operating 1,089 mail, express trains compared to 1,768 trains during normal time

The cause of the delay was delayed maintenance. Any train before departing on its routine journey has to undergo a primary maintenance. Tejas’ maintenance could start at around 4 a.m. on Saturday morning as a coach had derailed in the maintenance yard at Lucknow station during shunting.

To make up for the delay, passengers were served an extra tea, lunch and the refreshment given to them had ‘sorry for the delay’ printed on the packets. There were also announcements made to inform passengers that the train was delayed.

READ ALSO:  Govt issues guidelines for floating jetties along coastline
India Updates
India Updates is an independent news & Information website. Follow us for regular updates on News and Information.

Follow Us On

Related News

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Trending Topics In India

Covid 19 India Updates

Trending News In India

Trending Showbiz

Trending Sports

Latest Trending News In India

IFFI to have hybrid component for its next edition too

Panaji, Jan 22 (IANS): The 52nd edition of the International Film Festival of India (IFFI) will continue to have a hybrid component, Subhash Phal Dessai...

Tax remission on electronics exports to curb imports: ICEA

New Delhi, Jan 22 (IANS) As the government emphasises on making India a manufacturing hub for mobile and electronics, the India Cellular & Electronics...

Fearless India risked losing 4th Test to win the series: Bharat Arun

New Delhi, Jan 22 (IANS): Before the crucial fourth and final Test against Australia in Brisbane, India were tempted to strengthen their batting and play...

Older adults needs to be prioritised for Covid vaccine: Study

New Delhi, Jan 22 (IANS): As older adults are more prone to Covid-19 infection due to low immunity level, they should be given priority when...